Return shipping costs
In accordance with the usual terms and conditions, the shipping costs for your return are at your own expense.
If a mistake has been made on our part regarding the shipment of incorrect products, these will of course be collected. Naturally, the costs for this return will be borne by us.
The packaging?
If the product is damaged, or if the packaging is damaged more than is necessary to try the product, we may pass on this depreciation of the product to you. Therefore, please handle the product with care and ensure it is properly packaged when returning it.
Received a broken delivery?
We will always package your products carefully in order to deliver them to you without damage. Should there nevertheless be damage to the product, we kindly request that you report this upon receipt of the delivery, so that we can order a new product for you.U kunt dit melden in ons garantie portaal
Uitzondering op het retourbeleid en uitzondering bij het annuleren van een bestelling
Neem per E-mail contact met ons op wanneer je een bestelling wilt annuleren terwijl deze nog niet door ons is verzonden.
